An Ordinary Day
The other day my wife told me she was having trouble with the upstairs TV/cable remote. She was frustrated. She just could not get it to work. She exclaimed the channel changing button didn’t work; the volume button didn’t work. She thought it might be a setting, but she couldn’t create any change there. Finally, the
You’re working hard every day in your business. It’s the middle of the first month in a new quarter. How’s your company performing? Are You Making Money? How Do You Know? Quite simple isn’t it? These are three impactful questions that aren’t asked nearly enough by
How often do we imagine new ideas, improvements, purchases, partnerships and the like that appear so good and viable in our heads and even in conversations with others? In this state, we all have the ability to be pretty convincing. Our perception is demanding quick action for this is the solution that will make everything in our business better.
Recently my brother suffered a massive stroke. The safe and familiar world stopped for the patient and all family members. All focus and attention drew to the situation at hand.
Our family is littered with Type A characters; it’s just one of our genetic blessings. We use our rituals, schedules, planning, organization
Inevitably, we can find ourselves in sticky situations with co-workers, clients, vendors or customers. It could be an office communication, a behavioral issue, a contract deliverable or a simple sales transaction. These can be awkward or sensitive to navigate, especially if we were involved directly or indirectly with the situation itself. Getting to resolution isn’t always easy, but when it
Being reactive all day long is fun isn’t it? You don’t have time to think. As a matter of fact, thinking has nothing to do with it. You’re pulled and pushed in every direction. You’re on, needed, valuable, indispensible, right? The day goes by quickly with an adrenaline rush and you go home wiped out, but what did you get
For many businesses, there seem to be two extremes when it comes to systems and their inherent processes, policies and procedures: too much or basically nothing.
Over time, many businesses grow organically and the system components develop and grow along with them and can sometimes become the 400 pound gorilla that lumbers about, needs to be fed, cared for and sustained.
I recently received an affirming and very gracious note from a client expressing gratitude for our meetings and expressing how important it was to no longer feel or be alone.
For many entrepreneurs, owners and leaders, feeling isolated is not uncommon; the saying goes it’s lonely at the top. However, we’re supposed to tough it out, figure it out ourselves,
After watching the NFL playoffs and the Super Bowl this year, two observations emerged. First, they were exciting and outstanding games. Second, the impact and importance of the shift in momentum on the field from one team to another significantly impacted the outcome of the games. This is true for most sporting events and it is no different in business.
When people are in pain or distress, one of the best things that can happen is to have someone just listen to them.
All people need to be heard and validated. Authentic active listening is practiced without passing judgment or providing prescription, just acknowledgement. The person in need must know clearly that they are important, safe and especially – not alone.
The Walters Group, LLC
4355 East Campbell Road
Pennsburg, PA 18073
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Read my IMC profile on the Institute of Management Consultants website.
