Inevitably, we can find ourselves in sticky situations with co-workers, clients, vendors or customers. It could be an office communication, a behavioral issue, a contract deliverable or a simple sales transaction. These can be awkward or sensitive to navigate, especially if we were involved directly or indirectly with the situation itself. Getting to resolution isn’t always easy, but when it
Recently, I was reviewing a periodical from the Institute of Management Consultants. While I enjoyed scanning all the articles, one about the DuPont Model motivated me to action. In business, this venerated tool is used to analyze investment returns and includes a clear flow chart diagram showing all of the pieces of the financial puzzle in an easy to